"Shine Bright and Have a Flawless Day"
If you have other burning questions we weren’t able to address here, click the “Customer Support” link below.
Flawless Dang & Co Frequently Asked Questions
Questions About Operating Hours
- 10:00a Central Standard Time (GMT-6)
Flawless Dang & Co Opens for business 10:00a – Mondays to Saturdays.
- 8:00P Central Standard Time (GMT-6)
Flawless Dang & Co closes its doors for the day at 8:00p – Mondays to Friday and 6:30p on Saturdays.
- No!
Flawless Dang & Co is closed on Sundays.
- 10:00a to 12:00a Central Standard Time (GMT-6) Monday to Sunday
Although Flawless Dang & Co’s Online Department is only open from 10:00a – 12:00a purchases can be made from our website 24-7, 365 days a year without interruption.Â
Questions About Customer Support
You can reach Flawless Dang & Co’s customer support team by clicking here: Customer Support
You can contacts Flawless Dang & Co’s Sales floor at 713 774 6575
You can contact Flawless Dang & Co’s Online Department at 713 597 5225
Questions About Gold
Yes!
Flawless Dang & Co buys gold at scrap prices.
Yes!
Flawless Dang & Co offers pre-made and Custom Jewelry in 1oK Gold.
Yes!
Flawless Dang & Co offers pre-made and Custom Jewelry in 14K Gold.
Yes!
Flawless Dang & Co offers pre-made and Custom Jewelry in 18K Gold.
Yes! On Special Request!
Flawless Dang & Co offers pre-made and Custom Jewelry in 22K and 24K Gold on Special request.
Yes!
Flawless Dang & Co sells Gold Bars, we also offer the option to customize your Gold Bar with a Custom made Bezel. Click here “Custom Gold Bar Bezel” for more information.
Yes!
Flawless Dang & Co sells Gold Coins, we also offer the option to customize your Gold Coin with a Custom made Bezel. Click Here “Custom Gold Coin Bezel” for more information.
Yes!
Flawless Dang & Co offers Gold Testing in-store for a fee, if you would like to mail your jewelry to us for gold testing contact us at “Customer Support“
Yes!
Flawless Dang & Co offers Gold Plating for a fee.
Yes! We do offer Dental Grade Gold for our Permanents!
Dental gold is an alloy, which is a mixture of gold and other high quality metals such as palladium, silver, tin, or copper. Several types of gold can be used for different looks and purposes, including both yellow and white gold. Here at Flawless Dang & Co we typically stick to Palladium, Silver as they are much safer for Dental use.
Questions About Diamonds
Yes!
Flawless Dang & Co offers Pre-Made and Custom Diamond encrusted Jewelry, we also offer individual and parcel sale of Lab Grown and Natural Sourced Diamonds by Cut, Clarity & Cart weight. Click here “Shop Diamonds” for more information.Â
Yes!
Flawless Dang & Co offers Natural Diamonds, Click here “Shop Diamond” for more information.
Yes!
Flawless Dang & Co offers Lab Diamonds. Click here “Shop Diamonds” for more information.
No!
Flawless Dang & Co does not buy loose diamonds from customers, we may at our discretion offer scrap value for your diamond jewelry as a trade-in towards the purchase of our products.
No!
Flawless Dang & Co does not sell loose diamonds to customer, however we may charge a per Stone Resetting Fee of Diamond Jewelry such as Grillz, Changes, Rings, Earrings, Necklaces, Bracelets, Bezels and more.Â
Yes!
Flawless Dang & Co offers Pre-Made and Custom Jewelry encrusted with Diamonds with Internally Flawless Clarity. We also offer wholesale Diamond options, click here “Shop Diamonds” for more information.
Yes!
Flawless Dang & Co offers Pre-Made and Custom Jewelry encrusted with Diamonds with Flawless Clarity. We also offer wholesale Diamond options, click here “Shop Diamonds” for more information.
Yes!
Flawless Dang & Co offers Pre-Made and Custom Jewelry encrusted with Diamonds with VVS Clarity. We also offer wholesale Diamond options, click here “Shop Diamonds” for more information.
Yes!
Flawless Dang & Co offers Pre-Made and Custom Jewelry encrusted with Diamonds with VS Clarity. We also offer wholesale Diamond options, click here “Shop Diamonds” for more information.
No!
Flawless Dang & Co DOES NOT OFFER Moissanite Gemstones.
No!
Moissanite Gemstones are not Diamonds! For more information on the difference between Moissanite Gemstones and Diamond Gemstones visit our “Shop Diamonds” page for a comprehensive explanation on the subject.Â
Questions About Grillz
Yes!
You can eat, drink or smoke in your Flawless Dang & Co custom Pull-out or Permanent Grillz, however keep in mind that your Grillz will tarnish, fade or change colors depending on your level of consumption. This is normal, we offer 3 levels of cleaning for your Custom Grillz, such as Ultrasonic Cleaning, Deep Cleaning and Make New full restoration.
Yes!
Flawless Dang & Co offers Diamond Grillz.
No!
Flawless Dang & Co does not offer Moissanite Grillz.
Yes!
Flawless Dang & Co offers Solid Gold Grillz.
Flawless Dang & Co’s Grill making process:
- Molding
- Wax
- Casting
- Diamond Setting (If Not Solid Gold Grill)
- Polishing
- Inspection (QC)
- Delivery (Notifying the Customer)
- 1 -3 days or 3 – 4 weeks depending on what type of grill you are making.
- Solid Gold, Open Face, Pre-made Block Settings, Grillz that require enameling, diamond cuts, perm cuts, Black or White Rhodium typically takes 1 – 3 days.
- Honeycomb or straight setting with diamonds and Invisible Settings with princess square cut diamonds typically take 1 – 2 weeks.Â
- Carre’ Square Cut diamonds and BBH Big Block Honeycombs typically take 3 – 4 weeks.
Yes!
This is a very rare occurrence, however Flawless Dang & Co will adjust your Grill if necessary.
Nothing is Wrong!
This is normal as Grillz are jewelry that is being constantly exposed to the harsh environment of your mouth, alcohol, acidic foods, acidic drinks, smoking weed, cigarettes, vapes and your saliva (Spit) will cause the Grill to to fade.
The rate of this tarnishing depends on the level of your consumption of all the above. Flawless Dang & Co offers 18K dental grade grills for permanent configuration to help prolong this tarnishing however pull-out grills that are 10K gold do not hold up as long as 18K and will need to be regularly cleaned or restored depending on your consumption level.
At Flawless Dang & Co:
Permanent Grillz are comprised of individual 18K dental grade Gold or Diamond encrusted caps that are fitted/cemented by a licensed Dental provider to each individual teeth.
Pull-Out Grillz are composed of a single solid 10K – 18K Gold or Diamond encrusted row of teeth that can be oriented at the top, bottom or both top and bottom rows of your mouth in a 6 on 6, 8 on 8 or 10 on 10 configuration.
Yes!
Flawless Dang & Co’s permanent Grillz are a bit more expensive than the standard Pull-Out option. This is because Permanent Grillz per Cosmetic Jewelry Standards must be no less than 18K Gold, and 18K Dental Gold typically contain alloys that are higher grade than those found in 10K Gold Pull-Outs.
Also being a permanent configuration, it is required that they be installed per tooth by a licensed Dental Provider, they typically charge their own separate fees for this service, as we do not provide this service.
No!
Flawless Dang & Co’s Permanent Grillz can be installed without filling your teeth down, however it is still an option for those who feel they may need to.
Yes!
Flawless Dang & Co recommends that you get a general health check of your teeth and gums by a licensed Dental Provider before opting to install Permanent Grills to your teeth.
Yes!
Dental providers typically charge for this service, although prices may vary. Please visit their respective websites or give them a call to inquire about their cosmetic pricing options.
Grill Cleaning!
at Flawless DAng & Co we offer free Ultrasonic Cleaning as well as “Make New” or “Deep Cleaning” options for a fee. However you can clean your Grillz yourself with a bit of solution, toothbrush, and a blow dryer. You may also purchase a Charcoal Grill Cleaning kit from us here at Flawless Dang & Co for your Permanent Grillz.Â
Yes!
Flawless Dang & Co at our discretion may offer a scrap material trade in value towards the purchase of New Jewelry.
Â
No!
Although it is “theoretically possible”, realistically it is impractical as the amount of gold lost between melting, recasting and re-polishing would limit your grills to less teeth than you started out with. So it would be in your best interest to get a new mold and purchase a new Custom Grill created from scratch where these losses are calculated into the production process.Â
No!
It would be in your best interest to get a new mold and order a new Diamond Grill created from scratch to be a Diamond Grill.
No!
However we plan to offer this service in the near future.
Yes!
Flawless Dang & Co does offer Dental Grade Gold Caps.
Yes!
Flawless Dang & Co offers Grills for dentures.Â
Questions About Custom Jewelry & Pieces
Yes
Flawless Dang & Co sells custom and pre-made jewelry. At Flawless Dang & Co you have the option to create your own Custom Piece no matter the design; Flawless Dang & Co can make it for you.Â
Flawless Dang & Co’s custom piece process is as followed:
Step 1: You the customer makes and inquiry via online at our Shop Customs page or in person at 253 Sharpstown Center.
Step 2: A rough sketch of the required design will be created either in person at 253 Sharpstown Center or over the web or phone via the help of a member of Flawless Dang’s Sales Team. At this point in the process we will discuss budget, deposits/down payment, projected or expected turn-around time based on design specification.
Step 3: You the customer will make a Deposit/Down payment of $500 (You can Deposit more if you prefer).
Step 4: Flawless Dang & Co will then create a 3D digital render of the original sketched design.
Step 5: If you approve of the official render and are ready to move forward with the production of the custom piece then you will then be required to pay at least half of the total cost of the piece, you may also pay in full.
Step 6. The piece is created, documented, Quality inspected and reviewed with you the customer. If all is well, we then ship the piece to your or you may pick up the piece in person at our store located at 253 Sharpstown Center, Houston TX, 77036.
Questions About Refunds
Flawless Dang & Co official Return/Refund/Cancellation Policy page.
Questions About Deposits
Flawless Dang & Co official Return/Refund/Cancellation Policy page covers our policy on Deposit.
Questions About Your Order
You can make changes to your pending order by contacting Flawless Dang & Co via “Customer Support“.
At any time, you can view your order status on your “My Account page“. This page will be updated as soon as possible, at two different stages: first, when your credit card is charged and again when your product is shipped, you will be able to track your shipment at our “My Delivery Page“.
Questions About Shipping
Yes!
We offer shipping through FedEx. If you live in any of the 50 states and Puerto Rico, Flawless Dang & Co can deliver to you, we also ship internationally. Our shipments might take longer to get to you if you live in Alaska, Hawaii, and Puerto Rico but they will get there. Â
Shipping to these states will take a bit longer. Expect about 12-16 days from the time of your order.
Fedex Overnight StandardÂ
By the end of the business day!
As soon as we receive your order, we will process it for shipment. All orders placed after 12 pm PT are processed the following day. Our Fedex courier will then pick it up from us and be on his or her way to ship your order to you. You will receive an email with tracking number as soon as it’s on its way. You can track your shipments on our “My Delivery” Page.
Yes! Once released for shipment from our store, you will receive a tracking number via email.
Don’t worry! Sometimes, it takes a couple of hours to update your shipment status. Email us via Customer Support and we will let you know where your package is, you can always check for yourself at our “My Delivery” Page.
Hate when that happens. But no worries! We will correct it for you if your purchase hasn’t shipped yet. Please email us via “Customer Support“.
Questions About Lay Away
Yes!
Flawless Dang & Co offers In-store layaway
90 Days
Flawless Dang & Co allows for 90 days for you to pay off your Layaway, after 90 your deposit and all subsequent payments made after will become void.
Questions About Billing
We accept Visa, Master Card, American Express, and Zelle.
Your credit card will be charged as soon as your order is accepted and processed.
Not to worry, it happens to the best of us. Check the following:
Check that your card is not expired.
Double check the accuracy of your credit card’s billing details; such as the billing address and the security code (i.e. what you’ve entered into the checkout details).
Call your credit card issuer – they might’ve have stopped this payment from going through.
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